Shipping & Returns


Shipping is based on the weight of your packages and we have rates for small, medium and large packages. We offer free shipping for all orders over $75. If you have any questions, don't hesitate to get in touch.

The Remarkable Chocolate Co. retains the rights to adjust incorrect shipping calculation costs due to any internet, server failures or miscalculations, and will contact customers by email or phone if this occurs to provide the accurate costs.

All purchases will be shipped via ground transportation and should arrive within 3 days upon confirmation of order.

We cannot deliver to PO Boxes, APO Military addresses or outside of NZ.

The Remarkable Chocolate Co. is not responsible for misuse, mishandling or any other actions or inaction attributable to the purchaser and or carrier.

We really want you to have a remarkable experience with our chocolate - that's what we are here for after all. If for any reason you are not happy with your purchase please contact us - we want to hear about it and sort it out for you.

Return your shipping
To return your product, you should mail your product to: 77A Owens Road, Epsom, Auckland 1023, New Zealand